Customer Service – Society Values in India
Let me tell you a story and my views which i came across during my trip to Bombay – India.
I dont know if population in india is a boon or a curse. A loss or profit. An asset or liability? I think its a loss. Read below to know why
This happened about a week ago…
There is a busy MObile and accessories shop in middle of Mahim Suburbs. Being on the main road this shop is flooded like greedy property investors.
Now this is a shop where like everywhere else, demand is more than supply. Customers are more but the service providers are less.. educated.
The concept of customer service? You will be lucky if you get any service at all.
This is what happened when i went there to buy something..